At Bank of Baroda (Singapore) Branch, we are guided by our core values of Integrity, Customer Centricity and Excellence. These values drive our commitment to fair dealing, which is at heart of every part of our business practices.
We are dedicated to delivering the fair dealing outcomes for our customers by:
- Making fair dealing a central principle in our business conduct
- Sharing, and offering suitable products, services and information that meet customer needs
- Cultivating professionalism among our staff, ensuring they provide quality advice and recommendations
- Providing clear, relevant information to help customers make informed decisions
- Responding to feedback and complaints independently, effectively and promptly
Delivering fair-dealing outcomes to our customers is an on-going commitment. Your feedback is vital to help us continually improve our products and services. Please feel free to share your feedback via email at Singapore@bankofbaroda.com or call us at 6536 7749.
If your concerns are resolved to your satisfaction, you may seek further assistance from FIDReC (Financial Industry Disputes Resolution Centre Ltd).